Patric Owen Thomas
Twenty years inside law firms — training lawyers and staff on the technology they use every day, managing rollouts, building departments from scratch. That practitioner background is what I bring to the vendor side: I've sat across the table from the firms we serve. Now I lead product marketing for NetDocuments' legal segment and international markets, translating complex document management capabilities into messaging that resonates with the people actually using it.
Senior Product Marketing Manager
Leading product marketing for NetDocuments' legal segment and international markets. My work spans competitive research, persona-driven messaging frameworks, and go-to-market strategy — ensuring positioning reflects both where the legal tech market is heading and what customers actually need. Day-to-day I partner with sales on enablement, develop thought leadership, and engage with industry analysts and legal associations. Having spent over a decade inside law firms, I bring a practitioner's perspective to everything I build.
Twenty years. One consistent thread.
Training, technology, and the gap between what systems can do and what people actually know how to do with them.
Built and ran a training department from scratch across 8 offices. Led rollouts for NetDocuments, Windows 10, Matter Sphere, Zoom, and more. Managed a training and testing team, conducted needs assessments at departmental and firm-wide levels, and ran new employee orientation.
Delivered large-scale training sessions for 50+ participants. Developed interactive e-learning modules and provided comprehensive training on document management systems including Office 2007.
Delivered litigation software training (Concordance, Livenote, Sanction, CaseMap) and contact management training (Interaction). Provided Tier 2 application support for escalated technical issues.
Developed training curriculum for IT staff, provided international help desk support to 1,000+ users, and managed new computer setup and installation across the firm.
How AI and Universal Design Can Empower Diverse Thinkers
Appeared on The Lawyerist Podcast representing NetDocuments to discuss how AI and universal design principles can help legal professionals support diverse thinkers, improve accessibility, and drive more effective legal work. Focused on practical applications of AI in legal document management and how inclusive design benefits firms at scale.
Published work.
A news aggregator that scrapes and surfaces legal technology headlines — keeping pace with a fast-moving industry without the noise of a hundred different RSS feeds.
Pulls local film listings and screenings across the Twin Cities, consolidating what's playing and where into one clean view — no more hunting across a dozen theater sites.
A character creation tool for Mongoose Traveller 2e — handles the lifepath system, career rolls, and character sheet output. Built for the Sparks of the Past campaign.